1. Welcome!
   Thank you for visiting Katrina Hobbs Design. By using our website (the "Site") and purchasing our high-quality linen bedding and cushions (the "Products"), you agree to comply with these terms and conditions, as well as our Privacy Policy. If you disagree, we recommend you take a step back and review before continuing.

2. Using Our Site

   • Who Can Shop: Our Products are available to customers aged 18 and above. By placing an order, you confirm that you meet this requirement.

   • Your Account: If you create an account, please keep your password confidential and your account details secure. You are responsible for all activities under your account.

   • Responsible Use: Please use our Site in accordance with the law and avoid any activities that could disrupt its functionality or harm others.

3. Product Information:
   We strive to provide accurate images and descriptions of our Products, but colours may vary slightly depending on your screen. Product details, availability, and pricing are subject to change at our discretion.

4. Pricing and Payments

   • Currency: All prices are displayed in NZD.

   • Accepted Payments: We accept credit cards and PayPal.

   • Taxes & Fees: Please note that taxes, customs duties, and additional fees are not included in the listed prices. These are your responsibility.

5. Shipping & Delivery

   • Shipping Costs: Shipping costs will be calculated during checkout and shown before payment.

   • Delivery Times: While we aim to deliver promptly, there may be delays due to unforeseen circumstances.

   • International Shipping: Any customs duties or fees are your responsibility for orders shipped outside New Zealand.

6. Returns & Refunds

   • Return Policy: Returns are accepted within 30 days of delivery for unused, unwashed, and in their original packaging.

   • Return Process: To initiate a return, please get in touch with us at katrina@katrinahobbsdesign.com.

   • Refunds will be processed for approved returns, excluding shipping costs.

   • Exceptions: Customized or personalised items are non-returnable unless there is a defect.

7. Limitation of Liability:
   While we strive for excellence, we are not responsible for indirect, incidental, or consequential damages arising from your use of our Site or Products. Our maximum liability is limited to the purchase price of the Product.

8. Intellectual Property:
   All content on this Site, including text, images, and trademarks, is owned by Katrina Hobbs Design Ltd. or our licensors. Unauthorised use is prohibited.

9. Privacy Policy:
   Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your information.

10. Governing Law:
    These terms are governed by the laws of New Zealand and any disputes will be resolved under these laws.

11. Updates to These Terms:
    We may update these terms from time to time. Any changes will take effect immediately upon being posted on the Site.

12. Contact Us:
    If you have any questions, concerns, or feedback, please reach out to us at:

Katrina Hobbs Design
katrina@katrinahobbsdesign.com
+64 21 386 860