The legal stuff - Terms & Conditions

Returns & Exchanges
Katrina Hobbs want you to be happy with every purchase you make. 
If for some reason you are not happy with your goods, let us know within 7 days of receiving your goods at or by calling us on Ph: + 64 9 360 0183 and we'll arrange to either exchange your item or credit your purchase.

Just make sure the item is still in the packaging and hasn't been worn or used, as we're unable to exchange or credit goods that have been worn, used or washed.

Payment can be made with PayPal or by Credit Card on our site.  You can also contact us to make a direct deposit email:

Katrina Hobbs uses eWay payment gateway to process your credit card payments.
eWay is a Tier one PCI-DSS compliant company, offering the highest level of card payment & information security.


Within NZ we use NZ Couriers, Australia & rest of the world, we use DHL.

Once your order has been shipped, we'll send you an email with your tracking details. The average time from shipment to arrival is 1-3 days for NZ deliveries & 3-10 days for International.

Items out of Stock
If the item you have ordered is out of stock, we'll be in touch within 24hrs to let you know when we will have more stock arriving.

Each Katrina Hobbs scarf is presented with a description and care card, wrapped in black tissue, placed in a lovely matt black gift box & finished with our branded ribbon.


Katrina Hobbs won't sell or share any of your personal information with any outside companies or third parties, unless we are required by law to do so.

Intellectual Property
No part of this website (including, but not limited to text, graphics, photographs, logos and images) may be reproduced, distributed, or transmitted in any form or by means without the prior written permission of the owner - Katrina Hobbs Design Ltd.

We use cookies to ensure that we give you the best experience on our website. If you continue we'll assume that you understand this. Learn more